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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paulina C Cruz

July 3, 2026

5  out of  5
rating by Paulina C Cruz
"I had a really great experience. The service was excellent, Janet was very helpful throughout the entire process. Janet answered all of my questions and made everything easy to understand. I would definitely recommend Janet to anyone looking for great customer service."
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Christina Chartier

July 1, 2026

5  out of  5
rating by Christina Chartier
"Janet was so helpful! She was on top of everything and made transferring my insurance from one state to another a breeze. I highly recommend! Thank you Janet!!"
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Victor Smith

June 24, 2026

5  out of  5
rating by Victor Smith
"Yara at Shahins State Farm insurance office is a great agent. She will do you right on insurance very pleasant to talk with and knows her stuff!"
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Oscar Cuevas

June 23, 2026

5  out of  5
rating by Oscar Cuevas
"Thanks to Karla for the help she gave me, I’m very happy with her service!!!"
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Jennifer C. Laidler

June 23, 2026

5  out of  5
rating by Jennifer C. Laidler
"I received excellent service today and I appreciate how quickly Yajahira works to get you all set up. Availability is great! Very easy to communicate with her."
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Carla Murray

June 22, 2026

5  out of  5
rating by Carla Murray
"Karla provided great service."
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Jose Andrade

June 22, 2026

5  out of  5
rating by Jose Andrade
"Thank you Ms yara for being so helpful God bless you and your family always 🙏"
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Boba Sweet

June 22, 2026

5  out of  5
rating by Boba Sweet
"Todos los meses los llanos y siempre son muy amables, hoy me contestó Karla y es muy amable, rapida y servicial"
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Manuel Aguilar

June 22, 2026

5  out of  5
rating by Manuel Aguilar
"I like to thank Yajahira Castro for the outstanding work that she does she helped me out so much with my policy will recommend her to all my friends"
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mirusleibis arias

June 17, 2026

5  out of  5
rating by mirusleibis arias
"Hablé con Karla y me atendió muy bien,me dió toda las aclaraciones perfectamente le doy 5 puntos"
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Salvador Hernandez

June 17, 2026

5  out of  5
rating by Salvador Hernandez
"Karla Portillo es una agente muy preparada y te ayuda es muy profesional en su trabajo"
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Elisa Reyes

June 17, 2026

5  out of  5
rating by Elisa Reyes
"Huge thanks to Yara Diaz who was able to help me obtain necessary documentation regarding my policy. She was knowledgeable and well informed of the process which definitely made it very easy to complete."
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Joshua Lucero

June 16, 2026

5  out of  5
rating by Joshua Lucero
"I needed a new agent and Yajahira reached out to me. She was fantastic. We communicated via text and phone, and I got everything squared away without any issues. I just moved to the state, and she was very knowledgeable on what things I needed to do and watch out for. Thanks!"
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Alexis Kautz

June 15, 2026

5  out of  5
rating by Alexis Kautz
"Yara has been amazing since day one! She takes her time to explain things to me that I don’t understand, and is always so friendly and helpful anytime I have questions or concerns. Yara goes above and beyond!!!"
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Terrall Turner

June 15, 2026

4  out of  5
rating by Terrall Turner
"Karla Portillo Carpio was very great and save me some extra money."
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Ken Ireland

June 9, 2026

5  out of  5
rating by Ken Ireland
"We dealt with Shahin Chear’s agent, Yara Diaz. She was EXCELLENT. She totally understood our insurance needs, provided options and spent the time needed to get us set up as new customers of State Farm."
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Karen Rosas

June 5, 2026

5  out of  5
rating by Karen Rosas
"Karla Portillo is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude"
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Arroyo Drywall

June 5, 2026

5  out of  5
rating by Arroyo Drywall
"Karla is new in the office, very good on her work!
5 stars +"
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marina Martinez

June 4, 2026

5  out of  5
rating by marina Martinez
"Thank you Karla at statfarm for your amazing customer service and for helping me settle the issue I was having with my payment i appreciate her and her time !"
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B A

June 3, 2026

5  out of  5
rating by B A
"If you get the chance to work with Angie, she will not let you down. She is genuine and has some of the best customer service I have ever seen. Very impressive. I refer this insurance agency to everyone I can.
- Rena"
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Alexis Palacio

May 29, 2026

5  out of  5
rating by Alexis Palacio
"Janet R. is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude or feeling like I was bothering her. She made me feel welcomed, cared for, and like she truly cared/wants to help her customers. She was very knowledgeable and helpful when it came to starting a new car insurance plan. That’s what every employer would want and any customer needs! I highly recommend her to anyone and will be recommending her to friends and family!"
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Tomasa Lucas

May 29, 2026

5  out of  5
rating by Tomasa Lucas
"Thank you Yara, very kind, I really liked your attention.🙏 end karla too thank you for you help"
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r

May 29, 2026

5  out of  5
rating by r
"This is why AI dealing with new customers is never going to work. And this is why people who know customer service and know how to do their job at the highest levels does. I called State Farm in a panic because I made some bad decisions on my previous insurance carrier. Within a couple of hours after speaking to Yajahira Castro, my panic was over and I had a very low cost quote compared to other insurances. I’m saving a good amount of money monthly and I was able to do this change quickly and with a live person. 👍"
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Fande Bajbouj

May 22, 2026

5  out of  5
rating by Fande Bajbouj
"“I had an outstanding experience with insurance officer. She was incredibly professional, clear, and thorough in explaining all the details. made the entire process easy, stress-free, and I felt fully supported throughout. I highly recommend her services to anyone seeking reliable insurance guidance!”👌🏻👌🏻👌🏻👍🏻👍🏻👍🏻"
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Eddie Portales

May 7, 2026

5  out of  5
rating by Eddie Portales
"Janet R. from State Farm is wonderful amazing customer service and she helped me every step of the way as well she was very detailed on her answers for every question I had. I strongly recommend Janet R. to anyone for all of your automotive insurance needs. Truly the BEST customer service I encountered with."