State Farm® Insurance Agent Shahin Chear
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paulina C Cruz
July 3, 2026
"I had a really great experience. The service was excellent, Janet was very helpful throughout the entire process. Janet answered all of my questions and made everything easy to understand. I would definitely recommend Janet to anyone looking for great customer service."
Christina Chartier
July 1, 2026
"Janet was so helpful! She was on top of everything and made transferring my insurance from one state to another a breeze. I highly recommend! Thank you Janet!!"
Victor Smith
June 24, 2026
"Yara at Shahins State Farm insurance office is a great agent. She will do you right on insurance very pleasant to talk with and knows her stuff!"
Oscar Cuevas
June 23, 2026
"Thanks to Karla for the help she gave me, I’m very happy with her service!!!"
Jennifer C. Laidler
June 23, 2026
"I received excellent service today and I appreciate how quickly Yajahira works to get you all set up. Availability is great! Very easy to communicate with her."
Carla Murray
June 22, 2026
"Karla provided great service."
Jose Andrade
June 22, 2026
"Thank you Ms yara for being so helpful God bless you and your family always 🙏"
Boba Sweet
June 22, 2026
"Todos los meses los llanos y siempre son muy amables, hoy me contestó Karla y es muy amable, rapida y servicial"
Manuel Aguilar
June 22, 2026
"I like to thank Yajahira Castro for the outstanding work that she does she helped me out so much with my policy will recommend her to all my friends"
mirusleibis arias
June 17, 2026
"Hablé con Karla y me atendió muy bien,me dió toda las aclaraciones perfectamente le doy 5 puntos"
Salvador Hernandez
June 17, 2026
"Karla Portillo es una agente muy preparada y te ayuda es muy profesional en su trabajo"
Elisa Reyes
June 17, 2026
"Huge thanks to Yara Diaz who was able to help me obtain necessary documentation regarding my policy. She was knowledgeable and well informed of the process which definitely made it very easy to complete."
Joshua Lucero
June 16, 2026
"I needed a new agent and Yajahira reached out to me. She was fantastic. We communicated via text and phone, and I got everything squared away without any issues. I just moved to the state, and she was very knowledgeable on what things I needed to do and watch out for. Thanks!"
Alexis Kautz
June 15, 2026
"Yara has been amazing since day one! She takes her time to explain things to me that I don’t understand, and is always so friendly and helpful anytime I have questions or concerns. Yara goes above and beyond!!!"
Terrall Turner
June 15, 2026
"Karla Portillo Carpio was very great and save me some extra money."
Ken Ireland
June 9, 2026
"We dealt with Shahin Chear’s agent, Yara Diaz. She was EXCELLENT. She totally understood our insurance needs, provided options and spent the time needed to get us set up as new customers of State Farm."
Karen Rosas
June 5, 2026
"Karla Portillo is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude"
Arroyo Drywall
June 5, 2026
"Karla is new in the office, very good on her work!
5 stars +"
marina Martinez
June 4, 2026
"Thank you Karla at statfarm for your amazing customer service and for helping me settle the issue I was having with my payment i appreciate her and her time !"
B A
June 3, 2026
"If you get the chance to work with Angie, she will not let you down. She is genuine and has some of the best customer service I have ever seen. Very impressive. I refer this insurance agency to everyone I can.
- Rena"
Alexis Palacio
May 29, 2026
"Janet R. is the best! Very professional, sweet, very kind and easy to talk to on the phone. Never was there any kind of attitude or feeling like I was bothering her. She made me feel welcomed, cared for, and like she truly cared/wants to help her customers. She was very knowledgeable and helpful when it came to starting a new car insurance plan. That’s what every employer would want and any customer needs! I highly recommend her to anyone and will be recommending her to friends and family!"
Tomasa Lucas
May 29, 2026
"Thank you Yara, very kind, I really liked your attention.🙏 end karla too thank you for you help"
r
May 29, 2026
"This is why AI dealing with new customers is never going to work. And this is why people who know customer service and know how to do their job at the highest levels does. I called State Farm in a panic because I made some bad decisions on my previous insurance carrier. Within a couple of hours after speaking to Yajahira Castro, my panic was over and I had a very low cost quote compared to other insurances. I’m saving a good amount of money monthly and I was able to do this change quickly and with a live person. 👍"
Fande Bajbouj
May 22, 2026
"“I had an outstanding experience with insurance officer. She was incredibly professional, clear, and thorough in explaining all the details. made the entire process easy, stress-free, and I felt fully supported throughout. I highly recommend her services to anyone seeking reliable insurance guidance!”👌🏻👌🏻👌🏻👍🏻👍🏻👍🏻"
Eddie Portales
May 7, 2026
"Janet R. from State Farm is wonderful amazing customer service and she helped me every step of the way as well she was very detailed on her answers for every question I had. I strongly recommend Janet R. to anyone for all of your automotive insurance needs. Truly the BEST customer service I encountered with."